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What is included in the Scale Tier?
Explore Alchemy’s Scale Tier: 1.5B CUs, advanced APIs, and substantial savings for large blockchain projects.
What is included in the Growth Tier?
Explore Alchemy’s Growth tier: 400M CUs, 660 CUPs/sec, and premium features like Reinforced Transactions.
What is included in the Free Tier?
Explore Alchemy’s free tier with 300 million monthly CUs and 330 CUPs/sec. Manage your usage effectively with detailed CU and CUP costs.
Can I use one Alchemy account for both personal apps and team apps?
Manage your Alchemy projects with ease! Use separate accounts for personal and team apps, and streamline multiple account management using a single email trick!
How to Create a New Alchemy API Key
Need an API key? Create an app from your Alchemy Dashboard, customize networks and instantly connect your apps to the Blockchain! Start now!
How can I view my usage history?
Learn how to access your usage summary on Alchemy and explore both current and historical data effortlessly!
How to Upgrade to Enterprise Tier
Upgrade to Alchemy’s Enterprise tier! Contact our sales team to customize features and support for your large-scale projects!
How to Downgrade to Free Tier
Switch to Alchemy’s free tier effortlessly! Learn how to visit your Billing Settings to downgrade and manage your subscription!
Which type of credit cards are accepted?
Check out Alchemy supported payment methods! From credit and debit cards to cryptocurrency for Enterprise users, see the options available!
How do I update my payment details?
Discover how to easily update your payment details on Alchemy! Log in and navigate to your Alchemy Dashboard to manage your credit card information and billing address efficiently.
How to Track Spending and Avoid Being Overcharged
Manage Alchemy costs effectively: Learn how to set email alerts and spend limits via the Dashboard to control your consumption!
How can I set alerts and max on-demand spend limits?
Manage your Alchemy budget efficiently! Learn how to set spending alerts and establish maximum on-demand spend limits!
Can I upgrade my subscription plan?
Learn how to easily upgrade to Alchemy Growth or Scale tier through the Dashboard and how to reach our sales team for Enterprise tier!
Where can I see and pay my invoices?
Discover easy invoice management with Alchemy! Log in now to view and pay your bills directly from the Dashboard.
When do I get billed?
Learn how Alchemy billing works: Monthly invoices for Growth and Scale tiers are issued on the 3rd, with prorated options for mid-month sign-ups.
Where are Alchemy’s servers located?
Alchemy’s servers are on the US East Coast, optimized globally with Cloudflare for high-performance services worldwide.
How many transactions can I send simultaneously?
Manage your Alchemy transactions by understanding CUs and CUPs costs, essential for optimizing simultaneous transaction capacity.
How can I request a refund?
Considering a refund? See how you can reach out to us at [email protected]. Each request is unique—we’re here to assist you promptly and fairly!
How can I delete my account?
Delete your Alchemy account securely by emailing [email protected]. Exciting self-service options coming soon to your Dashboard!
Does Alchemy support batch requests?
Alchemy batch requests allow up to 1000 HTTP or 20 WebSocket requests per batch, optimizing API call efficiency. Note the specific limits and unsupported APIs for enhanced reliability.
What happens if my payment fails?
Encountered a payment hiccup on Alchemy? Quickly resolve it within our 6-day grace period! Learn how to update your billing details now!
What are Compute Units (CU) and Throughput Compute Units (CUPs)?
Explore Alchemy’s Compute Units (CU) and Throughput Compute Units (CUPs) for managing blockchain application usage. Includes practical examples and auto-scaling tips.
What is Alchemy?
Alchemy is a developer platform designed to enable users to build web3 applications. Any time you want to read or write data to a blockchain, Alchemy has an API to help you do that easily with a powerful set of APIs, SDKs and tools.
