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Alchemy Subprocessors
Alchemy uses third-party Subprocessors to Process Personal Data as set forth in Alchemy's Data Protection Addendum located at https://www.alchemy.com/policies/dpa ("DPA"). More information about Alchemy's use of Subprocessors can be found in the DPA, and capitalized terms on this page are defined in the DPA. For each Subprocessor below, the Processing of Personal Data will occur for the duration that Subscriber uses the Service, subject to specific retention periods for each Subprocessor.
Due to the nature of our business, our third-party service provider needs may change from time to time, and we may add or deprecate service providers on an ongoing basis. We will periodically update this page to reflect such changes. To subscribe to receive email notifications of any updates to Alchemy's Subprocessor list, please fill out this form.
| Name | Subject Matter | Nature & Purpose | Duration | Location |
|---|---|---|---|---|
Amazon Web Services, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | Retained until deletion requested. | 410 Terry Avenue North Seattle, WA 98109, USA |
Backblaze, Inc. | Personal Data contained in API requests & logs | Data warehouse | Retained until deletion is requested. | 201 Baldwin Ave. San Mateo, CA, 94401 USA |
Cloudflare, Inc. | CDN, global load balancing, DNS, SSL termination, and DDoS services | Personal Data contained in API requests | Retained for rolling 90-day period. | 101 Townsend St San Francisco, CA 94107, USA |
Confluent, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Managed service to stream blockchain information | Not deleted because blockchain information is append-only. | 899 West Evelyn, Mountain View, CA 94041, USA |
Console Connect B.V. | Personal Data contained in API requests & logs | Dedicated network infrastructure provider to securely connect datacenters | Only in transit. | Herikerbergweg 88, 1101 CM Amsterdam, Netherlands |
Datadog, Inc. | IP address originating API requests | Application performance monitoring | Retained for rolling 90-day period. | 620 8th Ave, 45th Fl New York, NY 10018, USA |
DayZero Software Inc. d/b/a Superblocks | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake. | 100 5th Ave, 9th Floor, New York, NY 10011, USA |
dbt Labs, Inc. | User & dashboard analytics information | Copies database information (including dashboard analytics) over to Snowflake | Data processed only in transit; backups retained for 7 days or more. | 915 Spring Garden St., Suite 500, Philadelphia, PA 19123, USA |
Functional Software, Inc. d/b/a Sentry | Personal Data contained in API request; IP address originating API request | Application performance monitoring | Retained for rolling 90-day period. | 45 Fremont St., San Francisco, CA 94105, USA |
Google LLC (Google Cloud Platform) | Personal Data contained in API request and blockchain information | Cloud infrastructure services | Retained until deletion is requested. | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
Hound Technology, Inc. d/b/a Honeycomb | Personal Data contained in API request | Debugging of individual API requests | Retained for rolling 60-day period. | 223 Sansome St. 4th Floor, San Francisco, CA 94104, USA |
Imply Data, Inc. | Personal Data contained in API requests | Time series database for storing API events | Retained for rolling 7-day period. | 1633 Old Bayshore Highway, Suite 232, Burlingame, CA 94010, USA |
OVH US LLC & OVH HOSTING INC. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 11950 Democracy Drive, Suite 300. Reston, VA 20190 USA & 1801 McGill College Avenue, Suite 800, Montreal, Quebec (Canada), H3A 2N4 |
PagerDuty, Inc. | IP address originating API request | Alerting software | Retained until incident resolved. | 600 Townsend St. #125, San Francisco, CA 94103, USA |
Preset, Inc. | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake. | 107 South B St, 2nd Floor, San Mateo, CA, 94401, USA |
Snowflake, Inc. | Personal Data contained in API requests | Cloud hosted data warehouse and analytics | Retained until deletion is requested. | 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715, USA |
Teraswitch, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 30 Isabella St First Floor, Pittsburgh, PA 15212 USA |